Resume

October 24th, 2010

A PDF version of my resume is available.

You can also view my LinkedIn profile.


Educational Background

School of Information, University of Michigan – September 2006-April 2008

  • Masters degree with a specialization in Human-Computer Interaction
  • Focus on usability, interface design, information architecture, and technology instruction
  • Relevant Awards:
    • Margaret Mann Award – awarded to 2 graduating students in each class for for their “demonstrated ability and promise of professional development.”

Hope College: 2001-2005

  • BS in computer science, BA in English literature, minor in writing, concentration in math
  • Relevant Awards:
    • Phi Beta Kappa
    • Computer Science Senior Prize
    • Erika Brubaker Freshman and Senior Awards in Literature
    • National Merit Finalist

Study Abroad in Aberdeen, Scotland – Spring 2004

  • Studied computer science, Celtic history and literature, and modern spirituality

Past Work Experience

RightScale: April 2010-Present

  • Worked as an Interaction Designer
  • As the only usability professional at the company, worked to establish a UX flow within an existing agile scrum framework
  • Develop wireframes, quick specifications, and mid-fidelity prototypes
  • Organized a customer advisory group to provide direct feedback on usability

Enlighten: May 2008-April 2010

  • Worked as an Information Architect
  • Provided strategic feedback and research to define project goals and needs
  • Develop wireframes, functional specifications, competitive analysis, web prototypes, usability testing scripts, and other deliverables
  • Projects include Kao Brands, Wolverine World Wide, & Richmond American

Hatcher Graduate Library: August 2006-May 2008

  • Recieved a competitive University Library Associate position, including full tuition coverage
  • Position is 60% technology instruction in the Knowledge Navigation Center
  • 25% reference desk at the library
  • 15% special projects

University Library Usability Working Group: Summer 2007

  • Performed a usability evaluation for the redesigned web pages at the University of Michigan Library

Epic Systems Corp: July 2005-August 2006

  • Developed software for the Beacon oncology module
  • Met with doctors and nurses to discuss improvements to exisisting software

Whittaker Associates: December 2004-June 2005

  • Worked as a technology intern for a small business
  • Began development of an integrated database of regional costs
  • Performed general IT tasks for the company

Hope College: August 2003-December 2004

  • Worked as a teaching assistant for two introductory computer science courses and one humanities class
  • Tasks included grading, study groups, one-on-one assistance, and lecture assistance

National Science Foundation Grant: May 2003-August 2003

Van Wylen Library: September 2001-May 2005

  • Charter employee at the library technology lab
  • Aided users with a variety of software packages, including the Adobe
    Creative Suite, Macromedia Studio, and Microsoft Office
  • Helped coordinate lab activities during my senior year

Skills

Usability and Interface Design

  • Contextual inquiry, survey design, personas, scenarios, data modeling
  • Wireframes, including clickable prototypes, and functional specifications
  • User testing and heuristic evaluation methods

Instruction & Presentation

  • Designed and taught workshops on a variety of software applications
  • Presented at the CHI 2008 and IEU 2009 conferences

Past Software Development Language Experience

  • Programmed using Visual Basic, Java, C#, PHP, Ruby, and SQL
  • Knowledge of CSS, XHTML, Adobe Flash, XML, and XSLT

Software Proficiency

  • Axure RP, Microsoft Office and Visio, Adobe Creative Suite

Projects

See my portfolio for a listing of my projects.

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